Culture PART 1: Did COVID-19 signal the end for hierarchical organisations?
According to the Organisation for Economic Co-operation and Development, human capital is defined as: “the knowledge,...
Leading in Operations Excellence to Drive Customer Value
Organisations always want to deliver an optimal customer experience, but don’t fully realise what is hindering them from doing so.
In this video, we explore some of the typical challenges that organisations face when trying to drive Customer Value, and look at what organisations can do to truly embed Customer Value into their business.
Connect with MAC Consulting to enhance your Customer Value.
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