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How to make change management happen in the most effective way

Many things can put your business at risk, including changes to your organisation, people or technology. The current pandemic has put many businesses under unprecedented pressure, and some even teetering on the brink of survival. Crises like this quickly turn change...

Future-ready part 2: Diversity – an essential ingredient for a future-ready organisation

In his seminal 1937 essay, “The nature of the firm,” the economist and eventual Nobel laureate Ronald Coase argued that corporations exist to avoid the transaction costs of the free market. Yet with transaction costs plummeting (spurred by rising connectivity)...

Future-ready part 1: What does a future-ready business look like in the new normal?

The pressure to change had been building for years. Well before the COVID-19 pandemic, senior executives routinely worried that their organisations were too slow, too siloed, too bogged down in complicated matrix structures, too bureaucratic. What many leaders feared,...

Organisation Design: Restructuring or Reshuffling to enable Strategy

Customer expectations are not just changing; they are exceeding the ability of a business to deliver on time. They are looking for alternatives, with more emphasis on experience and convenience. To keep up, companies are evolving their offering to meet the...

How to fill the gap between Strategy and Execution

Organisations are great at setting their strategy and identifying their goals, but they fall short when it comes to their operating model review and redesign, the key component that enables the strategy and drives the achievement of goals. Operating models consist of...

Culture PART 2: The role of leaders in a culture shift

In the previous article in this series we examined the effect of COVID-19 on an organisation’s culture. Now, we turn the focus onto the role of leadership and technology in leveraging culture. When an organisation decides to change its culture – be it planned or...

Culture PART 1: Did COVID-19 signal the end for hierarchical organisations?

According to the Organisation for Economic Co-operation and Development, human capital is defined as: “the knowledge, skills, competencies and other attributes embodied in individuals or groups of individuals acquired during their life and used to produce goods,...

Meet MAC’s Executives: Karina Jardim, Senior Executive

“Exceptionally talented consultant” “An absolute pleasure to work with” “Driven by a desire to see people grow” If you know Karina Jardim, you know that these phrases used to describe Karina ring undoubtedly true. She is a name that is valued to every MACer, whether...

Thriving in the Age of Digital Adoption: Embracing the Workforce Ecosystem (part 2)

In the first part of this series, we looked at how the fears of technological innovation are resulting in an unproductive resistance toward modernisation, even as it gains extraordinary pace in 2021. We also delved into the importance of a growth mindset in allowing...

Thriving in the Age of Digital Adoption: Overcoming the Fear of AI (part 1)

“What if artificial intelligence takes over my job? What if I become redundant?” Every one of us has experienced technology encroaching on our lives, more and more so with each year that passes. It appears that technological innovation is a certainty that is only...



Mac Consulting

Meet Dipti Batta, Senior Principal Consultant & Agile SME

Mac Minds Insights | Mac Consulting
Dipti Batta

For those who have had the privilege of meeting Dipti Batta, the words to describe her are not hard to come by. ‘Passionate’, ‘energetic’, and ‘amiable’ are the words best suited to her manner, while ‘change-enabler’, ‘client-centric’, ‘agile enthusiast’ and ‘deeply knowledgeable’ can be used when describing her professionalism.

Dipti has over 22 years’ experience in helping multinational clients achieve their outcomes using her relevant expertise in streams, ranging from organisational transformations enabling an Agile, Lean and Biz-Dev-Ops way of working; People Change Management; Enterprise Agile coaching; ITIL; Benefits Realization; SDLC models; Project/Program/Delivery Management and Operational Excellence. Dipti first joined the “MAC family of consultants,” as she aptly describes the company, over one and a half years ago.

Agile is not just a craft for Dipti, it is a way of life. She often describes true agility as the commitment and focus to deliver the right value to the right customer at the right time with the right approach, despite the changing environment and other challenges. Dipti explains that true agility is the result of the synergy between:

  • ‘Being agile’, defined as the right mindset, behaviours and skills across all levels to support the above-mentioned commitment and focus, and
  • ’Doing agile’, which is defined as the adoption of the right processes, tools and structures to support ‘Being agile’.

With MAC, she has become closely associated with consulting and now leads the MAC-agility offering where she is currently focussed on exploring the right ways of infusing and synergising true agility across all levels – strategic, enterprise and operational. Her prior strong delivery experience, coupled with change management and consultancy, provides an edge to her outcomes. She is able to solve customer needs in the right way with high-level focus on customer-centricity. She finds fulfilment in the work she does at MAC by guiding customers through a journey where they can benefit from new ways of working in the context of their needs, all with the aim of enhancing business and organisational success outcomes.

Despite the challenges of today’s world related to uncertainty/ ambiguity/ complexity etc., Dipti fundamentally believes that businesses and organisations need to find better ways of achieving more beneficial, risk managed and sustainable business and organisational outcomes with the necessary speed and innovative thinking to maintain a competitive edge. In this context, an agility-driven approach mitigates the limitations of a traditional approach and helps businesses and organisations achieve their desired success with more probability and certainty.

Stay tuned for more of Dipti’s insights as MAC shares its Adaptive and Responsive Strategy service offering which can support your organisation in its growth. For more information on how MAC-agile can benefit you in the changing world of work, contact us at evolve@macgroup.co.za

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