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How to make change management happen in the most effective way

Many things can put your business at risk, including changes to your organisation, people or technology. The current pandemic has put many businesses under unprecedented pressure, and some even teetering on the brink of survival. Crises like this quickly turn change...

Future-ready part 2: Diversity – an essential ingredient for a future-ready organisation

In his seminal 1937 essay, “The nature of the firm,” the economist and eventual Nobel laureate Ronald Coase argued that corporations exist to avoid the transaction costs of the free market. Yet with transaction costs plummeting (spurred by rising connectivity)...

Future-ready part 1: What does a future-ready business look like in the new normal?

The pressure to change had been building for years. Well before the COVID-19 pandemic, senior executives routinely worried that their organisations were too slow, too siloed, too bogged down in complicated matrix structures, too bureaucratic. What many leaders feared,...

Organisation Design: Restructuring or Reshuffling to enable Strategy

Customer expectations are not just changing; they are exceeding the ability of a business to deliver on time. They are looking for alternatives, with more emphasis on experience and convenience. To keep up, companies are evolving their offering to meet the...

How to fill the gap between Strategy and Execution

Organisations are great at setting their strategy and identifying their goals, but they fall short when it comes to their operating model review and redesign, the key component that enables the strategy and drives the achievement of goals. Operating models consist of...

Culture PART 2: The role of leaders in a culture shift

In the previous article in this series we examined the effect of COVID-19 on an organisation’s culture. Now, we turn the focus onto the role of leadership and technology in leveraging culture. When an organisation decides to change its culture – be it planned or...

Culture PART 1: Did COVID-19 signal the end for hierarchical organisations?

According to the Organisation for Economic Co-operation and Development, human capital is defined as: “the knowledge, skills, competencies and other attributes embodied in individuals or groups of individuals acquired during their life and used to produce goods,...

Meet MAC’s Executives: Karina Jardim, Senior Executive

“Exceptionally talented consultant” “An absolute pleasure to work with” “Driven by a desire to see people grow” If you know Karina Jardim, you know that these phrases used to describe Karina ring undoubtedly true. She is a name that is valued to every MACer, whether...

Thriving in the Age of Digital Adoption: Embracing the Workforce Ecosystem (part 2)

In the first part of this series, we looked at how the fears of technological innovation are resulting in an unproductive resistance toward modernisation, even as it gains extraordinary pace in 2021. We also delved into the importance of a growth mindset in allowing...

Thriving in the Age of Digital Adoption: Overcoming the Fear of AI (part 1)

“What if artificial intelligence takes over my job? What if I become redundant?” Every one of us has experienced technology encroaching on our lives, more and more so with each year that passes. It appears that technological innovation is a certainty that is only...



Mac Consulting
How to fill the gap between Strategy and Execution

How to fill the gap between Strategy and Execution

Organisations are great at setting their strategy and identifying their goals, but they fall short when it comes to their operating model review and redesign, the key component that enables the strategy and drives the achievement of goals. Operating models consist of...

Starting & Thriving in E-Commerce in South Africa: The Payment

Starting & Thriving in E-Commerce in South Africa: The Payment

In our previous article, Starting & Thriving in E-commerce in South Africa: The Customer, we looked at a few variables that affect the customer’s experience with a business; these include how you can build valuable information about and around your...

Starting & Thriving in E-commerce in South Africa: The Customer

Starting & Thriving in E-commerce in South Africa: The Customer

In our previous article, Starting & Thriving in E-commerce in South Africa: The Foundations, we explored the various options and requirements for taking your business online as well as the importance of meeting your audience in the places they naturally...

Starting & Thriving in E-commerce in South Africa: The Foundations

Starting & Thriving in E-commerce in South Africa: The Foundations

The COVID-19 pandemic has transformed our lives in a number of drastic ways. While some big corporations struggled to remain relevant in the shape-shifting business climate around them, many start-ups have found their time to shine and are performing remarkably well....

What is Customer Value and why is it important?

What is Customer Value and why is it important?

Customer Value is the key differentiator in business today. Most organisations get caught up in the digital transformation, but it does not eliminate the fact that customers want personalised treatment or want to feel cared for. Customer...

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Surviving Disruptions Through Antifragility: Part 1

Surviving Disruptions Through Antifragility: Part 1

Antifragile “We have no idea what to expect!”, “The world will never be the same!”, “It’s the end of the world as we know it!” (for about half of you the chorus of a famous R.E.M. song just popped into your head). Simple phrases that...

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Resilience During a Time of Crisis

Resilience During a Time of Crisis

Resilience: the ability to bounce back in the face of adversity. The world is currently under immense pressure. So much has happened since President Ramaphosa’s first address to the nation. The world seems to have been brought to a...

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Agility During the COVID-19 Crisis

Agility During the COVID-19 Crisis

COVID-19 is one of the biggest VUCCA moments in recent times. Intrinsic agility* is being demonstrated across all levels in our country to ensure that risks are managed effectively and to tap into the additional benefits of an agility...

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The Transition to Working Remotely

The Transition to Working Remotely

Teams are currently transitioning to working remotely, which comes with a range of new challenges. MAC has developed a ‘getting started quick guide’ on how to successfully work remotely to assist with these challenges. Transitioning to...

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Your Relationship with Agile

Your Relationship with Agile

The word ‘agile’ has different connotations to it – some are skeptical about it and may think of it as a passing fad, while others feel it is a ‘cool’ buzzword and find that associating with anything that represents agile adds to their...

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It’s a Wrap for Plastic

It’s a Wrap for Plastic

How we live on this earth is becoming an ever-present discussion. Over the past 5 years, but more so over the past 18 months, we have seen a change in the climate debate where, for the first time, the social voice is louder and is having...

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Cash is No Longer King

Cash is No Longer King

The digital disruption that is currently taking place in the banking sector is well publicised. There are strides being made to reduce the cost to serve, improve the customer value proposition, optimise channels and drive efficiency and...

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It’s a Black Mark Against Carbon

It’s a Black Mark Against Carbon

With an increase in greenhouse emissions and a growing socio-political and environmental consciousness, there is a global move to decarbonisation of both power and mobility. There is a significant move to more sustainable and renewable...

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