Mac Consulting

Large Financial Provider Geyser Claims Analysis

Company had bad reviews on their claims handling process and therefore began investigating new ways to better improve the service they provide to their clientele. The group was not aware when customers are having a bad experience There exist multiple customer...

Large Mining Provider Management Programme

A need to shift away from command and control management to engaging talent at a humanistic perspective through positive leaders Concern around the negativity due to general unrest in mining industry within the Rustenburg area Achieved: Contribution towards a positive...