Business Performance
” We help leaders and organisations connect strategic intent to impactful outcomes by focusing on deliberate, strategic choices and execution effectiveness “
Business Performance
Connecting strategic impact to impactful outcomes
Our business performance offering helps leaders and organisations connect strategic intent to impactful outcomes by focusing on deliberate, strategic choices and execution effectiveness. Key to our business performance approach is a set of fundamental design principles:
- IWe see leadership as a key driver of strategic change
- IWe recognise people as the key enablers for action.
- IWe focus on core drivers of value and what really matters.
- IWe aim for appropriate, shared value creation, outcomes and impact.
- IWe integrate digital as an enabler of organisational capabilities and products or services
Strategy
Operating Model
Business Optimisation
Digital & Data
Strategy
- Strategy Alignment and Execution
- Merger and Acquisition Integration Effectiveness
- Board Evaluation and Effectiveness
What we do
Our strategy solution supports strategy development and alignment, focusing on enterprise outcomes, strategic principles, strategic choices and core value drivers. Creating sustainable value over extended time periods requires a focus on core value drivers and new ways of working. The greatest value comes from growth, leadership capability (the ‘x-factor’), people as an appreciating asset, and sustainability through the creation of shared value. Our strategic choices framework addresses:
- purpose and mission
- leadership DNA
- your value proposition
- business capabilities
- long-term viability
How we do it
We develop and align leaders on strategy by using our Leadership Value Map (LVM) as an anchor for value. Our facilitated approach connects strategic intent to impactful outcomes by focusing on deliberate strategic choices. In this process, we make use of the LVM and the principles of execution effectiveness.
What we do
Our approach to merger and acquisition (M&A) integration focuses on the essentials of successful corporate transactions. Many acquisitions are achieved at a premium, and yet have a staggering failure rate. Merger integration should deliberately focus energy on integration efforts that drive success and mitigate risks. Our integration approach therefore has a strong leadership and culture focus, covering
- M&A strategy
- integration strategy
- leadership and culture
- engagement and communications
- integration planning (effective from Day 1)
- integration implementation and
- benefits realisation
How we do it
We use extensive M&A experience to simplify the M&A integration process and avoid complexity. Our emphasis is on leadership, people and culture. We also focus on common desired outcomes from corporate transactions. This will involve delivering a strategic rationale, driving integration, creating realistic synergy, protecting value through leadership alignment and employee engagement, and maintaining business continuity throughout the transition.
We keep a strong customer and growth focus, helping to ensure that the process delivers long-term shared value.
What we do
Our board effectiveness evaluation focuses on four key inter-related elements: governance outcomes, key principles for effectiveness, application of practices, and sustainable performance results. We provide an independent evaluation and focus on what really matters when it comes to board effectiveness. A key philosophy in our board evaluation approach is that we integrate leadership, people, business acumen and impact to unlock the potential effectiveness of the board and leadership.
Our holistic board evaluation framework is based on three key pillars: leadership, governance and performance. These pillars are supported by 9 key evaluation building blocks:
- board composition
- leadership and culture
- dynamics and engagement
- governance structures
- processes and decision-making
- information and assurance
- board performance
- strategic impact
- reporting and results
In addition to our board evaluation, we address board effectiveness and leadership impact, driving effectiveness through our unique approach to Exponential Leadership Experiences (ELEs).
How we do it
Differentiators in our evaluation approach include fit-for-purpose evaluation, focusing on what really matters, driving executable outcomes and embedding impact through experiential experiences. Our senior leadership team brings deep experience in leadership and business to provide a differentiated approach to board evaluations, with a greater emphasis on outcomes than on compliance. We have successfully engaged blue chip companies using our Exponential Leadership Experiences (ELE) approach to individuals, boards, executives, and senior leadership teams.
Operating Model
What we do
Your company’s operating model is a key component of its success, enabling your strategy to move through the entire organisation and driving the achievement of organisational goals.
Our approach is to focus on what really matters in order to embed effectiveness in all organisational processes. Our comprehensive framework addresses key drivers of execution within the context of the operating model: strategy, business model, leadership and culture, operating model choices, business capabilities, value design, operating model design and people enablement. All are key to designing an effective operating model; overlooking one may seriously hamper the model’s effectiveness.
How we do it
We bring strong strategic business acumen and leadership experience to our work on operating model effectiveness. This ensures that we keep the focus razor sharp, assisting you to shape an operating model that creates real value and drives whole-business improvement.
What we do
Our business operations and functional transformation component focuses on enterprise outcomes, leadership, people and core value drivers. The framework has been designed to align strategy with the delivery of tangible, sustainable value outcomes. It incorporates the key leadership roles of thinking strategically, leading change, enabling execution and driving results.
Through our years of experience, we have identified five critical success factors for successful business transformation:
- Follow the framework sequentially
- Invest in your talent and capability
- Focus on what really matters
- Allocate appropriate resources and
- Start with the leaders.
The last is critical. All true business transformation requires complete buy-in from the leadership team.
How we do it
We take leaders on a journey that addresses multiple aspects of transformation, assisting them to create and define their shared transformative purpose and forge complete leadership alignment with it. Alignment with a common, transformative purpose is key. Other essential aspects of our integrated business transformation framework are:
- leader-led strategic change
- value design
- your operating model
- execution
- developing future-ready talent
- managing performance and
- identifying and removing key obstacles.
Business Optimisation
What we do
We are business optimisation experts and work with your team to rapidly assess the complete scope of the business, identify the most powerful drivers of value and design fit-for-purpose solutions addressing:
- revenue, throughput, yield
- overhead costs
- cost price (i.e. strategic sourcing)
- cost usage / wastage
- organisational effectiveness
- leadership and culture
How we do it
We focus ruthlessly on value, using a suite of analytical tools that enable us to co-create solutions that will work on the ground. We are pragmatists, and know how to identify opportunities, prioritise solutions and develop implementation plans that will actually get done.
What we do
Effective business process improvement and management is about getting things done and done quickly. At MAC we have developed a set of tools and capabilities that support your business in the execution of solutions. We work with your team on the ground and build capacity and capability within the organisation to ensure that improvement becomes a way of working, and not a once-off exercise.
Digital and Data
Transforming data into actionable insights
What we do
Our data and analytics offering empowers businesses to harness the power of their data, turning it into valuable insights that drive informed decision making and strategic growth. Our services cover data strategy, data governance, data analysis, business intelligence, and predictive analytics.
How we do it
Our approach to data & analytics is centred on bespoke solutions that solve well-defined business problems. Our dedicated team of data scientists, analysts and industry experts work collaboratively with clients to develop tailored analytics models and data-driven strategies that yield measurable results.
We pride ourselves on our ability to transform complex data into clear, actionable insights that enable clients to make confident, data-informed decisions. Our industry-specific knowledge allows us to develop custom-made analytics solutions that address the unique challenges faced by each client, providing a competitive advantage in their respective markets.
Unleashing business potential through technology
What we do
Our digital transformation offering is a comprehensive suite of services that help organisations adapt and thrive in the rapidly changing digital landscape. We work with clients to leverage technology, artificial intelligence, machine learning and data analytics to optimise business processes, enhance customer experiences and drive innovation.
Our expertise in this area enables the adoption of digital technologies that improve customer experience, re-configure business processes, and develop business insights through data collection and analysis.
How we do it
Our digital transformation approach is distinguished by our ability to align technology deployment, leadership, business strategy and culture. Our multi-disciplinary team will assist you to identify the tech capabilities most needed, and to integrate new or enhanced tech-based processes into people change and business transformation.
In this process, data analytics, artificial intelligence, machine learning and app development may all play a part, depending on current and future needs. We ensure that your digital adoption is sustainable and that it enhances productivity as early as possible. We’ll work closely with you to understand your unique challenges, identify opportunities for growth or efficiency, and create a tailored digital roadmap. Our Mission Teams approach creates quick wins that build confidence and know-how immediately and over the long term.