People & Culture
” We understand that successful organisations are built and sustained by their people. In this regard, we deliver integrated people solutions that unlock value in four key areas “
People and Culture
Unlocking people potential for sustained organisational value
At MAC, we understand that successful organisations are built and sustained by their people. In this regard, we deliver integrated people solutions that unlock value in four key areas :
- Ileadership capability
- Ithe organisational environment including structures and governance
- Ithe work that needs to be done
- Ithe individuals within the organisation.
Leadership & Culture
Organisation Design
Change Management
Human Capital
Leadership and Culture
What we do
We understand that effective leadership, and the organisation’s ability to attract and retain key talent with future-ready skills, is a fundamental driver of sustained organisational performance.
Key to our offering in this area is identifying essential skills gaps and devising leadership development strategies that directly close these gaps. Our experienced team balances the use of tools and frameworks with cutting-edge thinking, assisting you to integrate new ideas into existing frameworks. The result is a customised leadership and talent development strategy, collaboratively developed, that is fit for purpose.
As our track record shows, we have delivered leadership development and assessment solutions at all levels and across a broad spectrum of organisations.
How we do it
We focus on continuous development of innovative, transparent, effective and forward-thinking leaders.
Key to our leadership development approach is reinforcing the behavioural shifts that are required to create the desired organisational culture and strategy. Our success in this field stems from our ability to shape experiential leadership journeys with executives and their teams, and to effectively scale and cascade solutions throughout the organisation.
What we do
It is becoming increasingly clear that culture is at the heart of every organisation and key to executing the business strategy. Culture influences every element of the business; how things are done, what employees think and feel, and how they behave through repeated practices and rituals.
We see behaviour in organisations as having an economic basis, in that people only do what they perceive as valuable. Our culture work therefore aims to closely integrate strategy, business and operating model choices with a new mindset around what people perceive as valuable. We then guide the process of embedding more accurate perceptions of value into the choices people make and the behaviours they adopt.
How we do it
Key to our approach is understanding the culture transitions – the shifts in mindset and behaviour – that are required to support our clients’ evolving business model and strategy.
We take a systemic approach to re-designing core components in the organisation that influence the perception of value (i.e. the mindset) and behaviour. Culture is an outcome of these systemic levers.
To address these, we work closely with various teams in the organisation to examine existing mindsets and behaviour, and re-shape these so that they support rather than detract from organisational goals. In this endeavour, we bring a strong awareness of the effects of culture on a complex array of stakeholders.
Organisation Design
What we do
We see organisational design as the link between strategy and its effective execution.
In focusing on organisational design, we assist you to re-think organisational structures, roles, responsibilities and accountabilities. Using the organisational strategy as the beacon, we follow an integrated organisational design methodology that optimally aligns the business model, structures, processes, systems and ways of working to enable the achievement of business goals.
Our organisational design takes into account the evolving world of work; we maintain a strong focus on shifting high-priority skills, new ways of working, and the integration of digital technologies to enhance functioning and productivity.
How we do it
We have developed a pragmatic approach to re-designing work and roles within organisations, ensuring that they align with the massive changes currently being played out in business.
These include changes in the digital agenda, hybrid workplaces, multi-modal ways of working and a contract-based workforce. Our team has experience in working across industries, in different-sized organisations, and is able to customise our approach based on your chosen methodologies, frameworks and grading systems.
What we do
We recognise that the world of work is rapidly evolving as we integrate new digital technologies and platforms, artificial intelligence, and changing business models into our daily lives. The seismic changes rippling through the world of work require new jobs, new people management skills, new learning and talent strategies, and the design of greatly adapted organisational structures.
Our experience and pragmatic approach guides organisations through the essential process of change that is currently demanded. We work closely with human capital teams, assisting them to integrate new skills and ways of working into the business while staff continue to deliver on current business requirements.
How we do it
Our ‘evolution of work’ solutions are continuously evolving, and focus on two key areas:
First, we equip leaders with the skills, tools and frameworks they need to enable them to manage multimodal organisations, hybrid workplaces and new or re-designed jobs for enhanced productivity.
Second, we focus on organisational design, which encompasses new ways of working and the integration of new, appropriate technologies that enhance productivity in your unique business. Our solutions are strongly linked to enabling organisational agility, through our extensive experience in scaling the concept of ‘Agile’ beyond the normal tech functions to include an agile mindset. Such a mindset prioritises flexibility, transparency, quality and continuous improvement.
Change Management
What we do
We see programme and project change management as core capabilities required to integrate, implement and, most importantly, embed the desired change in an organisation. Both programme and project change management are crucial for value and benefit realisation of strategic and operational initiatives, respectively.
At MAC, our programme change management capability involves overseeing and facilitating change initiatives at a high organisational level, often encompassing multiple projects, whereas our project change management capability focuses on managing and facilitating change initiatives within a specific project.
How we do it
At MAC, we unlock organisational excellence through seamlessly integrating programme and project change management services to catalyse meaningful transformation. By harmonising strategic vision with meticulous project execution, we empower your organisation to navigate complex changes with precision, fostering a culture where change is not just managed but harnessed for unparalleled growth and sustainable success.
MAC takes a proactive response to change in organisations, where we partner with our clients, building capability and enhancing their capacity to effectively respond to fluctuations in the dynamic environments in which they operate. Moreover, MAC’s programme and project change management framework aligns with all well-known change management models and frameworks, and provides a holistic view and understanding of the current projects within an organisation. This approach ultimately drives alignment and integration at a programme level, focusing on interdependencies between projects.
What we do
Effectively managing organisational change starts with a clear articulation of what we’re seeking to achieve, and then aligning key stakeholders around this common purpose.
Our change management approach is leader-led and supports the effective cascade of the change across all elements of the organisation. Through effectively communicating the rationale and supporting individuals through the change, astute leaders can empower individuals and teams to adopt new ways of working in order to enhance performance.
How we do it
We have developed our own pragmatic approach and tools to support the change journey but integrate these with new thinking and with existing client frameworks and approaches.
Key to our success in this area is our strong engagement with the leadership team and our robust focus on strategic and behavioural alignment among leaders to drive change.
Human Capital
What we do
As the world of work rapidly evolves, human capital (HC) teams are moving into the spotlight, playing a stronger role in all aspects of the business. HC teams are tasked with acquiring and developing the right leadership, radically shifting the organisation’s approach to learning and talent, re-designing business processes for increased agility, and preparing for the adoption of new digital technologies.
In view of rapid and continuous change, HC functions are also increasingly working with partner organisations to inject and build new skills, and to transition as seamlessly as possible to new technologies.
In this regard, MAC acts as your thought partner in the shift that is required; over an extended period, we guide your HC team through an integrated learning journey in which they are pushed to learn while they work.
How we do it
We bring extensive human capital experience that spans a range of industries, leveraging research, tools and methodologies that have been developed and proven, and continue to evolve.
Our focus is on building long-term partnerships with HC teams where we are both thought partners and key strategic implementation partners. With the tools we provide, HC teams are equipped to integrate better ways of working into the business, and so augment capacity and capability across the entire people value chain.