Mac Consulting

Leadership and Culture

What we do

We understand that effective leadership, and the organisation’s ability to attract and retain key talent with future-ready skills, is a fundamental driver of sustained organisational performance.

Key to our offering in this area is identifying essential skills gaps and devising leadership development strategies that directly close these gaps. Our experienced team balances the use of tools and frameworks with cutting-edge thinking, assisting you to integrate new ideas into existing frameworks. The result is a customised leadership and talent development strategy, collaboratively developed, that is fit for purpose.

As our track record shows, we have delivered leadership development and assessment solutions at all levels and across a broad spectrum of organisations.

How we do it  

We focus on continuous development of innovative, transparent, effective and forward-thinking leaders.

Key to our leadership development approach is reinforcing the behavioural shifts that are required to create the desired organisational culture and strategy. Our success in this field stems from our ability to shape experiential leadership journeys with executives and their teams, and to effectively scale and cascade solutions throughout the organisation.

What we do

It is becoming increasingly clear that culture is at the heart of every organisation and key to executing the business strategy​. Culture influences every element of the business; how things are done, what employees think and feel, and how they behave through repeated practices and rituals.

We see behaviour in organisations as having an economic basis, in that people only do what they perceive as valuable. Our culture work therefore aims to closely integrate strategy, business and operating model choices with a new mindset around what people perceive as valuable. We then guide the process of embedding more accurate perceptions of value into the choices people make and the behaviours they adopt.

How we do it  

Key to our approach is understanding the culture transitions – the shifts in mindset and behaviour – that are required to support our clients’ evolving business model and strategy.

We take a systemic approach to re-designing core components in the organisation that influence the perception of value (i.e. the mindset) and behaviour. Culture is an outcome of these systemic levers.

To address these, we work closely with various teams in the organisation to examine existing mindsets and behaviour, and re-shape these so that they support rather than detract from organisational goals. In this endeavour, we bring a strong awareness of the effects of culture on a complex array of stakeholders.

Organisation Design

What we do

We see organisational design as the link between strategy and its effective execution.

In focusing on organisational design, we assist you to re-think organisational structures, roles, responsibilities and accountabilities. Using the organisational strategy as the beacon, we follow an integrated organisational design methodology that optimally aligns the business model, structures, processes, systems and ways of working to enable the achievement of business goals.
Our organisational design takes into account the evolving world of work; we maintain a strong focus on shifting high-priority skills, new ways of working, and the integration of digital technologies to enhance functioning and productivity.

How we do it  

We have developed a pragmatic approach to re-designing work and roles within organisations, ensuring that they align with the massive changes currently being played out in business.
These include changes in the digital agenda, hybrid workplaces, multi-modal ways of working and a contract-based workforce. Our team has experience in working across industries, in different-sized organisations, and is able to customise our approach based on your chosen methodologies, frameworks and grading systems.

What we do

We recognise that the world of work is rapidly evolving as we integrate new digital technologies and platforms, artificial intelligence, and changing business models into our daily lives. The seismic changes rippling through the world of work require new jobs, new people management skills, new learning and talent strategies, and the design of greatly adapted organisational structures.

Our experience and pragmatic approach guides organisations through the essential process of change that is currently demanded. We work closely with human capital teams, assisting them to integrate new skills and ways of working into the business while staff continue to deliver on current business requirements.

How we do it  

Our ‘evolution of work’ solutions are continuously evolving, and focus on two key areas:

First, we equip leaders with the skills, tools and frameworks they need to enable them to manage multimodal organisations, hybrid workplaces and new or re-designed jobs for enhanced productivity.

Second, we focus on organisational design, which encompasses new ways of working and the integration of new, appropriate technologies that enhance productivity in your unique business. Our solutions are strongly linked to enabling organisational agility, through our extensive experience in scaling the concept of ‘Agile’ beyond the normal tech functions to include an agile mindset. Such a mindset prioritises flexibility, transparency, quality and continuous improvement.

Change Management

What we do

We see programme and project change management as core capabilities required to integrate, implement and, most importantly, embed the desired change in an organisation. Both programme and project change management are crucial for value and benefit realisation of strategic  and operational initiatives, respectively.

At MAC, our programme change management capability involves overseeing and facilitating change initiatives at a high organisational level, often encompassing multiple projects, whereas our project change management capability focuses on managing and facilitating change initiatives within a specific project.

How we do it  

At MAC, we unlock organisational excellence through seamlessly integrating programme and project change management services to catalyse meaningful transformation. By harmonising strategic vision with meticulous project execution, we empower your organisation to navigate complex changes with precision, fostering a culture where change is not just managed but harnessed for unparalleled growth and sustainable success.

MAC takes a proactive response to change in organisations, where we partner with our clients, building capability and enhancing their capacity to effectively respond to fluctuations in the dynamic environments in which they operate.  Moreover, MAC’s programme and project change management framework aligns with all well-known change management models and frameworks, and provides a holistic view and understanding of the current projects within an organisation. This approach ultimately drives alignment and integration at a programme level, focusing on interdependencies between projects.

What we do

Effectively managing organisational change starts with a clear articulation of what we’re seeking to achieve, and then aligning key stakeholders around this common purpose.

Our change management approach is leader-led and supports the effective cascade of the change across all elements of the organisation. Through effectively communicating the rationale and supporting individuals through the change, astute leaders can empower individuals and teams to adopt new ways of working in order to enhance performance.

How we do it  

We have developed our own pragmatic approach and tools to support the change journey but integrate these with new thinking and with existing client frameworks and approaches.

Key to our success in this area is our strong engagement with the leadership team and our robust focus on strategic and behavioural alignment among leaders to drive change.

Human Capital

What we do

As the world of work rapidly evolves, human capital (HC) teams are moving into the spotlight, playing a stronger role in all aspects of the business. HC teams are tasked with acquiring and developing the right leadership, radically shifting the organisation’s approach to learning and talent, re-designing business processes for increased agility, and preparing for the adoption of new digital technologies.

In view of rapid and continuous change, HC functions are also increasingly working with partner organisations to inject and build new skills, and to transition as seamlessly as possible to new technologies.

In this regard, MAC acts as your thought partner in the shift that is required; over an extended period, we guide your HC team through an integrated learning journey in which they are pushed to learn while they work.

How we do it

We bring extensive human capital experience that spans a range of industries, leveraging research, tools and methodologies that have been developed and proven, and continue to evolve.

Our focus is on building long-term partnerships with HC teams where we are both thought partners and key strategic implementation partners. With the tools we provide, HC teams are equipped to integrate better ways of working into the business, and so augment capacity and capability across the entire people value chain.

Digital and Data

Transforming data into actionable insights
What we do

Our data and analytics offering empowers businesses to harness the power of their data, turning it into valuable insights that drive informed decision making and strategic growth. Our services cover data strategy, data governance, data analysis, business intelligence, and predictive analytics.

How we do it  

Our approach to data & analytics is centred on bespoke solutions that solve well-defined business problems. Our dedicated team of data scientists, analysts and industry experts work collaboratively with clients to develop tailored analytics models and data-driven strategies that yield measurable results.

We pride ourselves on our ability to transform complex data into clear, actionable insights that enable clients to make confident, data-informed decisions. Our industry-specific knowledge allows us to develop custom-made analytics solutions that address the unique challenges faced by each client, providing a competitive advantage in their respective markets.

Unleashing business potential through technology
What we do

Our digital transformation offering is a comprehensive suite of services that help organisations adapt and thrive in the rapidly changing digital landscape. We work with clients to leverage technology, artificial intelligence, machine learning and data analytics to optimise business processes, enhance customer experiences and drive innovation.

Our expertise in this area enables the adoption of digital technologies that improve customer experience, re-configure business processes, and develop business insights through data collection and analysis.

How we do it  

Our digital transformation approach is distinguished by our ability to align technology deployment, leadership, business strategy and culture. Our multi-disciplinary team will assist you to identify the tech capabilities most needed, and to integrate new or enhanced tech-based processes into people change and business transformation.

In this process, data analytics, artificial intelligence, machine learning and app development may all play a part, depending on current and future needs. We ensure that your digital adoption is sustainable and that it enhances productivity as early as possible. We’ll work closely with you to understand your unique challenges, identify opportunities for growth or efficiency, and create a tailored digital roadmap. Our Mission Teams approach creates quick wins that build confidence and know-how immediately and over the long term.

What we do

The effective management and development of talent is a key driver of organisational performance.Organisations with a strong talent management agenda tend to have forward-looking capability models and talent strategies, which enable responsiveness to external market conditions aligned to business objectives. They are able to define the most critical high-potential behaviours for success.  These organisations have a firm conviction that building and retaining a strong talent pool is a key driver of competitive advantage.

In this regard, MAC acts as your thought partner in the shift that is required; over an extended period, we guide your HC team through an integrated learning journey in which they are pushed to learn while they work.

How we do it  

We bring extensive human capital experience that spans a range of industries, leveraging research, tools and methodologies that have been developed and proven, and continue to evolve.

Our focus is on building long-term partnerships with HC teams where we are both thought partners and key strategic implementation partners. With the tools we provide, HC teams are equipped to integrate better ways of working into the business, and so augment capacity and capability across the entire people value chain.