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Thriving in the Age of Digital Adoption: Embracing the Workforce Ecosystem (part 2)

In the first part of this series, we looked at how the fears of technological innovation are resulting in an unproductive resistance toward modernisation, even as it gains extraordinary pace in 2021. We also delved into the importance of a growth mindset in allowing...

Thriving in the Age of Digital Adoption: Overcoming the Fear of AI (part 1)

“What if artificial intelligence takes over my job? What if I become redundant?” Every one of us has experienced technology encroaching on our lives, more and more so with each year that passes. It appears that technological innovation is a certainty that is only...

Starting & Thriving in E-Commerce in South Africa: The Payment

In our previous article, Starting & Thriving in E-commerce in South Africa: The Customer, we looked at a few variables that affect the customer’s experience with a business; these include how you can build valuable information about and around your...

Starting & Thriving in E-commerce in South Africa: The Customer

In our previous article, Starting & Thriving in E-commerce in South Africa: The Foundations, we explored the various options and requirements for taking your business online as well as the importance of meeting your audience in the places they naturally...

Starting & Thriving in E-commerce in South Africa: The Foundations

The COVID-19 pandemic has transformed our lives in a number of drastic ways. While some big corporations struggled to remain relevant in the shape-shifting business climate around them, many start-ups have found their time to shine and are performing remarkably well....

Leveraging Data to develop a competitive advantage

Not a lot of people have heard of the term ‘dark data’ before; Gartner defines it as the information assets organisations collect, process and store during regular business activities, but generally fail to use for other purposes (for example, analytics, business...

Leveraging data-driven agility in an agile world

At MAC we have recently been having discussions about the concept of Data Driven Agility; how can organisations start to leverage data more intelligently in an agile-delivery process, select data which is fit-for-purpose and, importantly, help solve business problems?...

What is a data journalist and why do you need one?

One of the biggest pain points in many organisations – although they might not even be aware of it – is the disconnect that exists between the data analytics department and the other business units. Despite the concept of a data journalist not being well recognised in...

How to get people onboard your data journey to drive usage and adoption

In the preceding articles we have covered topics on building the correct foundations so as to implement data analytics in an organisation with a centralised data function. Using the Sit. Crawl. Walk. Run. Paradigm, we explored how best to embark on a data journey and...

How to get people onboard your data journey to drive usage and adoption

In the preceding articles we have covered topics on building the correct foundations so as to implement data analytics in an organisation with a centralised data function. Using the Sit. Crawl. Walk. Run. Paradigm, we explored how best to embark on a data journey and...



Mac Consulting
People Services | Mac Consulting

OPERATING MODEL DESIGN AND IMPLEMENTATION

With an extensive track record of designing and implementing multiple operating models and key components, our team has delivered on multi-year, multinational projects across all key functions of our client businesses.

By leveraging the senior experience in our teams, along with exposure to multiple methodologies and approaches to operating model design, we focus on customising an approach that works for our clients.

Our teams adopt a strong consultative and collaborative approach, engaging with our clients to co-design and plan an approach to implement the changes that consider the broader systemic elements within the organisation.

 

ORGANISATIONAL DESIGN

As organisations are constantly changing shape to meet the demands of their customers and markets, small tweaks are made during the course of day-to-day business. Every small change to the structure slowly adds up, resulting in an inefficient environment which is often misaligned to strategy.

Our pragmatic and methodical approach to organisational design ensures that an organisation’s operating model is translated into an aligned set of processes and structures, supported by appropriate performance metrics, competent people, and rewards to deliver on its objectives to best effect.

 

CHANGE MANAGEMENT

Today, organisations are faced with more uncertainty than ever before. The ability to remain stable during these changing times has now become the make or break factor. Organisations that continuously expect  and adapt to change effectively will  maintain stability.

 

Changing the equation from change = uncertainty to change = stability.

 

MAC supports organisations to navigate through these turbulent times. Our approach consists of three dimensions, creating the best way for you to ensure optimal business continuity through flux

  • Re-orientation
  • Building Resilience
  • Stabilisation

 

Culture Change

Culture transformation is a shift that can take place throughout an entire organisation, or in individual departments and teams. It requires changing the hearts, minds and skills of the workforce to support the desired culture. Individuals must first have the conviction (heart) to change their behaviour. MAC doesn’t leave your cultural transformation to chance. We help you define it, design it and nurture it so that it supports your strategy and sets you up to get ahead by:

  • Assessing the gap between the culture you have and the culture you want.
  • Aligning leadership and set up structures to manage your culture.
  • Develop a blueprint for the culture that gets results from your strategy sooner.
  • Drive mindset and behaviour change with the right communications, training and talent processes.

 

Organisation Agility

Organisational agility is critical to respond sufficiently to challenges. Unfortunately, the organisational structures, processes, and cultures of most businesses were developed more than a century ago. They were built for control and stability, not for innovation, speed, and agility. Small, incremental changes to how businesses manage, strategise, and execute are insufficient to remain competitive. This requires a leaner and more agile approach which, in turn, requires sweeping changes that have a positive, long-lasting impact on the entire enterprise. Once the business understands this new way of working, it begins to recognise that the same benefits apply and typically starts creating cross-functional agile business teams. These teams may be involved in any of the functions necessary to support developing and delivering business solutions.