Large telecommunications provider towards a high-performing organisation

Problem overview

  • Business performance consistently below budget
  • Group culture audit results indicate Opco in bottom quartile
  • Silos are beginning to break down between functions, but progress has been slow
  • Work has commenced on Employee Value Proposition and Leadership Brand – but needs to be implemented within broader business improvement drive

The outcome

  • Agreed high-performance vision and clarified the role of the EXCO team on the journey to high-performance
  • Developed country strategy and helped revise the business plan
  • Defined key strategic initiatives to accelerate the change
  • Identified leadership capabilities, EXCO team assessed against these and ongoing measurement of these using a talent dashboard
  • Personal and team leadership initiative
  • High-performance programme launched
  • Ongoing support and coaching of EXCO team

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