Problem overview
- Misaligned operating model
- Inefficient organisational structures
- Ad hoc change management with no clear strategy and plan
- Inefficient “Order to Cash” end-to-end process
- As-Is process and systems analysis
- Design to-be (future state) processes including new technology solutions
The outcome
- Business Executives aligned on new operating model
- Organisation structures re-aligned to support the business strategy
- Key business processes optimised
- Stakeholder engagement plan developed and implemented
- Change management processes optimised
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