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What is Customer Value and why is it important?

What is Customer Value and why is it important?

Jun 1, 2020 | Mac Insights

Customer Value is the key differentiator in business today. Most organisations get caught up in the digital transformation, but it does not eliminate the fact that customers want personalised treatment or want to feel cared for. Customer Value is a science. In order...
It’s a Wrap for Plastic

It’s a Wrap for Plastic

Oct 28, 2019 | Mac Insights

How we live on this earth is becoming an ever-present discussion. Over the past 5 years, but more so over the past 18 months, we have seen a change in the climate debate where, for the first time, the social voice is louder and is having a greater impact on...
It’s a Wrap for Plastic

Cash is No Longer King

Oct 21, 2019 | Mac Insights

The digital disruption that is currently taking place in the banking sector is well publicised. There are strides being made to reduce the cost to serve, improve the customer value proposition, optimise channels and drive efficiency and effectiveness in the front,...
It’s a Wrap for Plastic

It’s a Black Mark Against Carbon

Oct 14, 2019 | Mac Insights

With an increase in greenhouse emissions and a growing socio-political and environmental consciousness, there is a global move to decarbonisation of both power and mobility. There is a significant move to more sustainable and renewable sources of energy production....
SUSTAINABILITY STRATEGY AND THE SDGS

SUSTAINABILITY STRATEGY AND THE SDGS

Jul 17, 2019 | Uncategorized

The United Nations (UN) Sustainable Development Goals (SDGs) are a global call to action to achieve a more sustainable world for all, mobilising governments and the private sector to address the global challenges we are facing (climate change, economic inequality,...