Mac Insights

In the first part of this series, we looked at how the fears of technological innovation are resulting in an unproductive resistance toward modernisation, even as it gains extraordinary pace in 2021. We also delved into the importance of a growth mindset in allowing individuals, and teams, to gain the motivation to thrive in this…

“What if artificial intelligence takes over my job? What if I become redundant?” Every one of us has experienced technology encroaching on our lives, more and more so with each year that passes. It appears that technological innovation is a certainty that is only accelerating in pace. As this innovation intrudes on more aspects of…

In our previous article, Starting & Thriving in E-commerce in South Africa: The Customer, we looked at a few variables that affect the customer’s experience with a business; these include how you can build valuable information about and around your product/service, the value in focusing on the holistic customer journey, and how trust impacts the customer’s…

In our previous article, Starting & Thriving in E-commerce in South Africa: The Foundations, we explored the various options and requirements for taking your business online as well as the importance of meeting your audience in the places they naturally gravitate towards. This was about finding a market, exploring platforms to host your products/services, developing a…

The COVID-19 pandemic has transformed our lives in a number of drastic ways. While some big corporations struggled to remain relevant in the shape-shifting business climate around them, many start-ups have found their time to shine and are performing remarkably well. Some larger companies who have had innovative plans on the backburner prior to the…

Not a lot of people have heard of the term ‘dark data’ before; Gartner defines it as the information assets organisations collect, process and store during regular business activities, but generally fail to use for other purposes (for example, analytics, business relationships and direct monetising). Despite its name, it is nothing nefarious. Harnessing this dark…

At MAC we have recently been having discussions about the concept of Data Driven Agility; how can organisations start to leverage data more intelligently in an agile-delivery process, select data which is fit-for-purpose and, importantly, help solve business problems? For anyone who isn’t familiar with agile, here’s a summary: Agile teams are best suited to…

One of the biggest pain points in many organisations – although they might not even be aware of it – is the disconnect that exists between the data analytics department and the other business units. Despite the concept of a data journalist not being well recognised in the industry, the fundamental challenge facing businesses is…