Mac Insights

Lean and Agile approaches have been the focus in the business world for some time. More recently, Design Thinking has become the latest trend for businesses. This is not to say that Lean and Agile approaches have become less relevant, but individuals are actively experimenting with new ways of looking at problems. Although the three…

The world is already in transition to a low-carbon economy, driven by climate change and technical development. This transition presents a set of risks and opportunities which business must evaluate and address. The recommendations of the Task Force on Climate-related Financial Disclosures (TCFD), which are gaining traction globally, provide a framework for this. Dave Collins…

The Mineral and Petroleum Development Act (Act No 28 of 2002) is one of many regulations developed to transform the mining and production industries in South Africa. The Act requires the submission of a Social and Labour Plan (SLP) by mining/production organisations as a pre-requisite for granting of rights that ensure effective transformation within the…

Data Analysis is currently one of the ‘buzz’ words in the business world. The problem, however, is because this is perceived to be a technical area of expertise, many companies choose not to pursue the subject matter further or to understand the underlying value. Data is, therefore, a major strategic asset that companies are still…

Taking Control of Information We live in a time where consumers have the power. With choice and access to information at their fingertips, consumers can flip between service providers with relative ease. Attracting and retaining customers is more about customer service than anything else. Provide good customer service and you will be rewarded with loyalty…