Posts by Geoffrey

Introduction Enterprise Resource Planning (ERP) implementations are complex undertakings that often face challenges beyond technical readiness. While organisations meticulously plan and execute technical aspects, they frequently overlook the critical human element, which can significantly impact the success of a cutover. A common pitfall is the lack of sufficient preparation for the human side of the…

Introduction: The Quest for Improvement When organisations drive business improvement through operational excellence and digital transformation, they often focus on selecting and embedding the right tools and techniques. Significant effort is spent understanding what has worked in similar environments, refining best practices, and standardising the implementation of transformation. The assumption is that adopting proven methodologies…